What You Should Know About Utilizing the Web for GPS Data Collection Even in Spotty Coverage

GIS Mobile AppThis article outlines what you should know about utilizing the web for GPS data collection and updates.   It was written by Eric Edmonds, the Director of Marketing for GEO-Jobe GIS and is intended for Utilities and Public Works Departments.  Mapping your infrastructure is essential to the future management of your assets.  GPS and GIS technology is moving quickly toward a wireless environment through web-based editors, viewers and hosted data solutions.  (I shouldn’t even be referring to GPS when most data collection devices are GNSS capable.)  GIS is utilizing the internet to better manage, share, and communicate the daily undertakings of your organization.  As quickly as technology changes, it is important to understand the differences and benefits of web-based GIS solutions and how they impact your utility or public works department.  You should also know the GPS (or GNSS) data collection answers for your spotty cell coverage areas.

Data collection and asset management applications such as Spatial Links are utilizing the internet to verify, edit, and navigate to infrastructure.  They have been doing so for years.  However, many utilities and public works departments are still not utilizing the internet to manage, view, and process their GIS data. Data is being uploaded to GPS devices in the office, where it is connected via USB to a computer running mapping software.  GPS devices are not connected to the internet and field crews are utilizing less accurate solutions to find infrastructure while in the field.  In addition, field crews are usually postprocessing this data.  This means they are taking their new or updated GPS data that was collected for that day, week, or month and postprocess the data back at the office.  Postprocessing is still a fundamental step when collecting vast amounts of infrastructure data or when internet access is not available in the field.  However, once your infrastructure is collected and you are editing or verifying data in the field, there are more efficient solutions.

GPS Data CollectionWhen speaking to utilities and public works departments about connecting to the Internet while in the field, two questions always arise: 

How much will a data plan cost for our handheld devices?

Here is what I found out about one of our own projects:  I used Verizon’s data usage calculator to estimate how much it would cost if we maximized our field crews data usage (123.06 GB/month) which is way more than they need out in the field (usually half).   The estimated cost was $73.24 per month, not even equivalent to a full tank of gas for one of our trucks.  Our ROI for not having to travel back to the office each afternoon to load our data in a connected environment was about 400 minutes of travel time per month.  Time that was spent collecting valuable data and completing projects more quickly.  This also meant that we saved approximately $96 in gas per month (conservatively).

How will we view and make changes to our data when we have spotty cell phone service in some areas?

By using an application such as ArcMobile with Trimble Positions Extension (GeoCollector), you can become disconnected from the Internet and still view, collect, manage, update, etc. your infrastructure without disruption.  The solution is a hybrid approach that facilitates poor service coverage.  When your device regains data coverage (connected environment), the solution will automatically sync any changes / updates you made while you did not have service.  You can also purchase antennas for field computers and tablets to increase coverage availability.  In addition to solution such as ArcMobile, web mapping applications built to manage your infrastructure in both the field and office give you the ability to view data across your organization without relying on desktop software and licensing restrictions.  They are inexpensive and can be used as a single platform for multiple applications such as AVL, GIS, and work order applications.

I believe that it is important for Utilities and Public Works departments who have collected their infrastructure to invest in solutions that give field crews the ability to connect to the internet even if they don’t have a full coverage area.   Web-based GIS applications offer a more efficient way to view, edit, share, sync and manage existing GIS data.  Leave a comment telling me what kind of experience you have had in spotty coverage areas with real-time connections.

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Sample Code for Resource Management Reports in the Amazon AWS Cloud Environment

Report BookSample Code for Resource Management Reports in the Amazon AWS Cloud Environment by Joe Cox, Programmer GEO-Jobe GIS Consulting. This article provides a brief summary and a link to a sample AWS Reporting code for those looking to more easily manage their cloud resources.

Have you recently moved your ArcGIS infrastructure to the Amazon AWS Cloud environment?  We recently moved and have been using the CloudWatch Web Service to keep an eye on our resource management. The Cloudwatch Web Service provides  a lot of great metrics that help manage cloud resources but having to log in to the AWS console to see these metrics that we check everyday has become time consuming which is why I wanted to find a way to take these metrics and create a report that contained all the information in one place.

Geopowered I have created a sample application that can run as a scheduled task that will query Cloud watch metrics, create a PDF report, and email the report to a recipient using a Gmail Account. To create the PDF I used the iTextSharp open source C# PDF Library http://sourceforge.net/projects/itextsharp/ and the Microsoft chart controls.To create this report I turned to the AWS SDK for .NET. http://aws.amazon.com/sdkfornet/  The sample code is on GitHub.  You can get it here or by clicking the “Get Code” button.

Get Code

Before you can use the Sample you will have to enter your organizations AWS Access Key and AWS Secret Access key into the App.config file of the project, and enter a valid to and from address.  As always, don’t forget to share the knowledge!

Click to Tweet: “Sample code for resource management reports in the Amazon @awscloud environment http://goo.gl/uWZlF via @joseph_a_cox #MapThis”

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You Built a Mapping Application, Now What? How to Support an App after the Roll Out

Building the Right Support for Your Mapping ApplicationYou Built a Mapping Application, Now What? How to Support an App after the Roll Out by Eric Edmonds, Director of Marketing and Sales at GEO-Jobe GIS Consulting outlines how GIS developers and small businesses should arm their mapping applications with some essential supporting components to keep from getting buried in support costs.

You have been working on this mapping application on and off for over a year now.  You have pulled all-nighters and proudly showed it off to your closest clients.  You even had your mom test it, and now you are ready to introduce it to the public.

It is your baby and it is going to be so awesome that everyone will want to use it…But here’s the thing, it’s not all about the application. Although you have made a great looking, super-fast, user friendly mapping application, have you armed it with the supporting documentation it needs to be successful?  Depending on the number of users and the roles of your employees, you could actually be burying every cent you make in support.

In order to successfully manage your mapping application’s launch and ongoing support, you will need to arm it with these essential supporting components:

GIS Mobile AppThe most advantageous applications use in-app how-to’s and step-by-step pop-ups that walk users through the fundamentals of the application upon the initial use of the app.  At a bare minimum, how-to manuals, frequently asked questions and trouble-shooting documentation must be easily and readily available for users upon product purchase.  Be sure that all of your documentation is easily understood and that no steps are missed when guiding users through the applications workflows.

I hope it doesn’t come to this but depending on the applications functionality, you might have to create training documentation.  Remember that on-site training can be very costly and time consuming but may be necessary to ensure less user support after implementation.  Backup your training documentation with training videos and reference them all the time (along with any other supporting documentation).  You want your customers to use your support documentation to avert them from making a support call.  Every second of on-call support prevents your staff from completing other tasks.

If you must create training documentation, make sure you understand the different types of users that will be utilizing the mapping application.  You might have to create training documentation for different user roles and technical levels.  Try not to think of it as overkill.  Offering the right supporting documentation enables you to place more money back into the application.  As sales grow you will be able to further enhance and refine the mapping application and give the GIS user an even better experience.

Understanding these supporting components doesn’t guarantee that your mapping application is a success but it greatly helps your chances of a successful roll out.  Many other factors will affect your success.  Besides luck and timeliness, you also must plan for growth and scalability, maximize setup and configuration efficiency and get the right marketing strategy in place.

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Do you have any other ideas that could help ease support issues?  Let us know by leaving a comment below!

 

 

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